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General terms and conditions for the hotel industry... Good to know...

GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY (AGBH 2006)

You will find the AGB's for the austrian hotel industry in the federal state Salzburg in this pdf file.
AGBH 2006 - Sample terms and conditions for the hotel industry (as of 28.11.2016)
 

THE RÖMERHOF FROM A-Z

You will find our service guide HERE.

 

OPENING HOURS OF SPA, INDOOR & OUTDOOR POOL

The indoor pool including the infrared cabin are open from 7 a.m. to 10 p.m.

The outdoor pool is open from 8 a.m. to 10 p.m.
The tanning studio and the gym are open from 8 a.m. to 10 p.m.

The spa area (Finnish sauna, brine steam bath and caldarium are part of the nude area and will be used with towels only) is open from 4 p.m. to 10 p.m. in summer and in winter.

Bathrobes for rent are available at the reception: Charge EUR 7,00 per bathrobe and week.

Because of the rest area and the nude area, children under 14 years are not allowed to enter the spa area.

Because of consideration to our other guests, dogs are not allowed at the garden or swimming pond.

 

ARRIVAL & DEPARTURE

The rooms are available from 3 p.m. on the day of arrival.
Please let us know if you are expecting to arrive after 6 p.m.

The rooms need to be vacated by 10 a.m. on the day of departure

 

PETS

Dogs are solely allowed by advance reservation. Because of consideration to our other guests, dogs are not allowed at the garden or swimming pond
Price per day: EUR 11,00 without food (only possible in CASH!)

 

MEAL TIMES FOR OUR BREAKFAST AND HALF BOARD GUESTS

Breakfast from 7.30 a.m. to 10 a.m.

Dinner from 6 p.m. to 8.30 p.m.

 

PAYMENT

Please understand that the payment of packages is only possible in cash!

Visitor's tax of Euro 1,10 per person and night starting from the age of 15 years (Euro 1,20 from December 2019) will be charged extra on location.

Herewith we kindly inform you that we do NOT ACCEPT any  Business Card, AmericanExpress or Diners Club.

In order to guarantee reservations, we always ask for a deposit of 40% from the room rate to be paid until eight weeks before arrival.

Hotel Römerhof GmbH
Raiffeisenbank A-5672 Fusch

IBAN                     AT093501200002011773
Swift/BIC-Code     RVSAAT2S0126666

 

CANCELLATION POLICY

The cancellation conditions of the "Österreichisches Hotelreglement" apply:
Austrian General Terms and Conditions for the Hotel Industry »

In the event of early departure or late arrival, the entire amount for the booked holiday will be charged.

 

CANCELLATION SUMMER

changes and cancellations
until 14 days before arrival

later changes and cancellations

No-show

No cancellation fee 90% 100%

 

CANCELLATION WINTER 

changes and cancellations
until 2 months before arrival

changes and cancellations
2 months to 1 month before arrival

changes and cancellations
1 month to 1 week before arrival

changes and cancellations
in the last week

No-show

No cancellation fee 40% 70% 90% 100%

(cancellation fee in % of the whole booking amount)

 

TRAVEL CANCELLATION INSURANCE

If you wish to have an insurance in case of travel cancellation, please refer to our partner,
the European Cancellation Insurance. »

 

E-Charging Station

Since May 2018 we have our own E-Charging Station! You can charge your electric car when ever you want at our big parking place behind our hotel at a charging wallbox!

 

GARAGE WITH CAR LIFT

Since May 2015 we offer new double garage with car lifts.

  • 2 stationary car lifts with 5 tons each
  • 2 portable car lifts with 2,5 tons